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Help and support


If you need help or support for a Spark product or service, or if you have a queston about your bill then head to our Help page where you'll find answers and solutions.

Find help

Contact us


There are lots of ways to reach us. You can live chat with us, call us, come see us or get social with us.

Contact Spark

Spark news and media

Spark has a team dedicated to answering media queries. If you are a journalist and have a query about Spark, contact our Media Relations Team. They are available 7 days a week, 24 hours a day.

Contact a member of the news and media team

Spark Foundation

Here’s how to reach Spark’s charitable organisation, Spark Foundation.

Write:

Spark Foundation

Private Bag 92028

Auckland 1010

New Zealand

 

 

Investing in Spark

Spark has a team dedicated to answering queries from current and prospective investors.  If you have a question relating to your investment in Spark or about Spark’s operating and financial performance, please contact our Investor Relations Team. 

Write:

Dean Werder, GM Finance and Performance

Spark New Zealand Limited

Private Bag 92028

Auckland 1010

New Zealand

General enquiries

If you are trying to reach someone who works at Spark, call our company switchboard.

Phone: 0800 108 010 (from within NZ)

Phone: +64 3 374 0253 (overseas)

Spark suppliers

If you're supplying goods and services to Spark you'll find everything you need to know about payments, invoicing and accounts here.

Getting paid by Spark