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Help and Support

If you need help or support for a Spark product service, have a question about your bill, or maybe you'd like to join us, then head to our Help and Support page where you'll find all the ways you can get in touch with us.

Get Help and Support

> Spark Help & Support

Questions and Ideas for Spark:

You're a big part of Spark, so we want you to help us shape out future and make the most of what lies ahead.

Tell us what you think about Spark

> Spark Should

General Enquiries and Feedback

If you have a general enquiry, have some feedback or are trying to reach someone who works at Spark New Zealand then here's how to get in touch.

Send us feedback:

Call our company switchboard:

From within New Zealand: 0800 108 010

From overseas:
+64 3 374 0253

Spark Foundation

Here's how to reach Spark's charitable organisation, Spark Foundation.

Visit us

Spark Foundation
Level 2 Yellow Tower
Spark City
167 Victoria Street West
New Zealand

Email us:

Write to us

Spark Foundation
Private Bag 92028
Auckland 1010
New Zealand

Call us

Phone: +64 9 308 7797

Media enquiries

Geraldine Ramirez
+64 27 635 8308

Spark News and Media

Spark New Zealand has a team dedicated to answering media queries. If you are a journalist and have a query about Spark New Zealand contact on of our Media Relations Team, they are available 7 days a week, 24 hours a day.

After hours media enquiries, including network outages

0800 222 412

Investing in Spark

If you have an enquiry about Spark New Zealand's operating and financial performance contact our Investor Relations Team.

Write to us:

Mark Laing GM Corporate
Spark New Zealand Limited
Private Bag 92028
Auckland 1010
New Zealand

Email us:

Call us:

Australia 1800 123 350
Canada 1800 280 0398
Hong Kong 800 962 867
New Zealand 0800 737 500
Singapore 800 641 1013
United Kingdom 0800 960 283
United States 1800 208 2130
If you choose to call us please have a voicemail message with your query details and a contact number and a member of our Investor Relations Team will contact you.

Career Opportunities at Spark

Want to work at Spark? Here's how to get started.

See what amazing opportunities await at:

> Spark Careers

Spark Suppliers

If you’re supplying goods and services to Spark New Zealand and want to talk about payments, invoicing and accounts you’ll find everything you need to know here

Find out more

> Getting Paid By Spark