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Help and Support
If you need help or support for a Spark product service, have a question about your bill, or maybe you'd like to join us, then head to our Help and Support page where you'll find all the ways you can get in touch with us.
Get Help and Support
Questions and Ideas for Spark:
You're a big part of Spark, so we want you to help us shape out future and make the most of what lies ahead.
Tell us what you think about Spark
Here's how to each Spark's charitable organisation, Spark Foundation.
Visit usSpark Foundation
Level 2 Yellow
167 Victoria Street West
Write tousSpark Foundation
Private Bag 92028
Call usPhone: +64 9 308 7797
Spark News and Media
Spark New Zealand has a team dedicated to answering media queries. If you are a journalist and have a query about Spark New Zealand contact on of our Media Relations Team, they are available 7 days a week, 24 hours a day.
Lucy FullartonSpark Home, Mobile
+64 (9) 363 4751
+64 (0) 21 070 6197
Richard LlewellynSpark New Zealand
+64 (9) 357 1266
+64 (0) 27 523 2362
Investing in Spark
If you have an enquiry about Spark New Zealand's operating and financial performance contact our Investor Relations Team.
Write to us:Mark Laing GM Corporate
Spark New Zealand Limited
Private Bag 92028
Call us:Australia 1800 123 350
Canada 1800 280 0398
Hong Kong 800 962 867
New Zealand 0800 737 500
Singapore 800 641 1013
United Kingdom 0800 960 283
United States 1800 208 2130 If you choose to call us please have a voicemail message with your query details and a contact number and a member of our Investor Relations Team will contact you.
General Enquiries and Feedback
If you have a general enquiry, have some feedback or are trying to reach someone who works at Spark New Zealand then here's how to get in touch.
Send us feedback:help.spark.co.nz/app/ask
Call our company switchboard:0800 108010
If you’re supplying goods and services to Spark New Zealand and want to talk about payments, invoicing and accounts you’ll find everything you need to know here