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Help and Support

If you need help or support for a Spark product service or have a question about your bill then head to our Help page where you'll find answers and solutions.

Get Help and Support


Contact Us

There are lots of ways to reach us; you can live chat with us, call us, come see us or get social with us.

General Enquiries

Trying to reach someone who works at Spark New Zealand? Call our company switchboard.

Call our company switchboard:

From within New Zealand: 0800 108 010

From overseas:
+64 3 374 0253

Spark Foundation, the charitable branch of Spark New Zealand

Here's how to reach Spark's charitable organisation, Spark Foundation.

Visit us

Spark Foundation
Level 2 Yellow Tower
Spark City
167 Victoria Street West
New Zealand

Email us:

Write to us

Spark Foundation
Private Bag 92028
Auckland 1010
New Zealand

Call the Spark Foundation

Phone: +64 9 308 7797

Spark News and Media

Spark New Zealand has a team dedicated to answering media queries. If you are a journalist and have a query about Spark New Zealand contact on of our Media Relations Team, they are available 7 days a week, 24 hours a day.

After hours media enquiries, including network outages

0800 222 412

Investing in Spark

If you have an enquiry about Spark New Zealand's operating and financial performance contact our Investor Relations Team.

Write to us:

Mark Laing GM Corporate
Spark New Zealand Limited
Private Bag 92028
Auckland 1010
New Zealand

Email us:

Call us:

Australia 1800 123 350
Canada 1800 280 0398
Hong Kong 800 962 867
New Zealand 0800 737 500
Singapore 800 641 1013
United Kingdom 0800 960 283
United States 1800 208 2130
If you choose to call us please have a voicemail message with your query details and a contact number and a member of our Investor Relations Team will contact you.

Partnering with Spark New Zealand

For us, a winning partnership isn't just about splashing our logo on your event. Get in touch with us if you're interested in Spark New Zealand sponsorship.

Interested in partnering with Spark New Zealand?

> Complete the Partnerships Application

Spark Suppliers

If you’re supplying goods and services to Spark New Zealand and want to talk about payments, invoicing and accounts you’ll find everything you need to know here

Find out more

> Getting Paid By Spark