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Help and Support

If you need help or support for a Spark product service, have a question about your bill, or maybe you'd like to join us, then head to our Help and Support page where you'll find all the ways you can get in touch with us.


Get Help and Support

> Spark Help & Support

Feedback

You're a big part of Spark, so we want you to help us shape out future and make the most of what lies ahead.


Send us feedback:

help.spark.co.nz/app/ask

General Enquiries

Trying to reach someone who works at Spark New Zealand? Call our company switchboard. If you need help or support for a Spark product or service you'll need to call 123 or 0800 800 123.


Call our company switchboard:

From within New Zealand: 0800 108 010

From overseas:
+64 3 374 0253

Spark Foundation, the charitable branch of Spark New Zealand

Here's how to reach Spark's charitable organisation, Spark Foundation.


Visit us

Spark Foundation
Level 2 Yellow Tower
Spark City
167 Victoria Street West
Auckland
New Zealand

Email us:

sparkfoundation@spark.co.nz

Write to us

Spark Foundation
Private Bag 92028
Auckland 1010
New Zealand

Call the Spark Foundation

Phone: +64 9 308 7797


Spark News and Media

Spark New Zealand has a team dedicated to answering media queries. If you are a journalist and have a query about Spark New Zealand contact on of our Media Relations Team, they are available 7 days a week, 24 hours a day.


After hours media enquiries, including network outages

0800 222 412

Investing in Spark

If you have an enquiry about Spark New Zealand's operating and financial performance contact our Investor Relations Team.


Write to us:

Mark Laing GM Corporate
Finance
Spark New Zealand Limited
Private Bag 92028
Auckland 1010
New Zealand

Email us:

investor-info@spark.co.nz

Call us:

Australia 1800 123 350
Canada 1800 280 0398
Hong Kong 800 962 867
New Zealand 0800 737 500
Singapore 800 641 1013
United Kingdom 0800 960 283
United States 1800 208 2130
If you choose to call us please have a voicemail message with your query details and a contact number and a member of our Investor Relations Team will contact you.

Partnering with Spark New Zealand

For us, a winning partnership isn't just about splashing our logo on your event. Get in touch with us if you're interested in Spark New Zealand sponsorship.


Interested in partnering with Spark New Zealand?

> Complete the Partnerships Application


Spark Suppliers

If you’re supplying goods and services to Spark New Zealand and want to talk about payments, invoicing and accounts you’ll find everything you need to know here


Find out more

> Getting Paid By Spark