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With just two months to go until Rugby World Cup 2019™, Spark Sport wants to make sure that everyone who wants to watch the tournament is ready to go.
Head of Spark Sport, Jeff Latch says lots of New Zealanders have already purchased their Tournament Pass, but many rugby fans still need to get prepared for kick-off.
“We know many people will already know what to do when it comes to streaming, but we know for many it might be their first time setting up a streaming device or Smart TV. We want to encourage those who are not familiar with streaming services to get set up now," said Latch.
“People shouldn’t wait until the tournament starts to get set up, as it’ll be a lot more difficult to help them at that stage. Even though we’ve set up a Spark Sport care team who can help those who need it, we know they will be inundated with help requests closer to the date – so our message is to get sorted now.
“To incentivise people to get ready early, tournament pass holders get instant access to previous Rugby World Cup matches and exclusive past player and coach interviews as soon as they purchase so they can test the app on their chosen device well before kick-off.”
For in home set up assistance
The majority of people should be able to get set up with Spark Sport without help – but for those who are struggling, Spark has set up an in-home set up service for Rugby World Cup 2019™.
The $149 Spark service includes a Spark rep walking customers through their broadband connection, testing their connection speed, setting up any streaming devices and demonstrating Spark Sport. Customers interested in this service should call 08004SETUP.
For those wanting to get connected but are not Spark customers, Noel Leeming, Harvey Norman and Geeks on Wheels have all set up dedicated in-home Spark Sport solution services as New Zealand readies for Rugby World Cup 2019™.
Each have teams that will arrange a time to visit the customer's home to discuss and set up Spark Sport. This includes internet speed tests, making sure the households tech is set up correctly and then teaching the customer how to easily watch Spark Sport on their preferred device to ensure they will be comfortable to do it on their own. People wanting in home assistance should go to each providers website or visit in store to get a quote.
Age Concern Chief Executive, Stephanie Clare says, “When it comes to learning about new technology, it is really important to be informed - take up the education on offer and ask for help if you need guidance. It could also be a good way to share some time and learn skills with a family member, friend or neighbour".
“It’s great to hear Spark Sport and these tech providers have in-home services that will help people, especially older New Zealanders, who might not know where to start to get set up for streaming. With a bit of help, we know a lot of older people will get Rugby World Cup ready.”
The key things for people new to streaming to remember are:
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