As Technology Director Mark steers the big technology choices and deployments that ensure Spark offers customers the best data connectivity experience possible. This means optimising significant investments in data networks, mobile, and IT infrastructure to set Spark up for growth and enable New Zealand’s digital future. Mark became Chief Operating Officer in 2016, after joining the business in 2003. Since 2003 he has held several senior technology roles across the business. He has successfully driven major initiatives and innovation, including Spark’s Mobile network evolution and the ongoing replacements of the PSTN with a new Converged Communications Network (CCN). Before joining Spark Mark worked as a Senior Manager for Ernst & Young Consulting in Auckland. He has a Bachelor of Commerce from the University of Auckland.